Custom Orders

A custom designed hat or headpiece can be ordered by arranging an appointment in our Gold Coast Studio to discuss ideas.
If this is not possible please feel free to contact me through the contact page to discuss requirements
How long does it take?

Custom designed hats and headpieces usually require 2 - 3 appointments. Please allow 4 weeks from order to receipt of your hat/headpiece plus delivery time.
During peak season (Spring Carnival) please allow at least 6 weeks for completion of piece plus delivery time.

A non refundable deposit of $50 is required for custom orders.
Exchange /Returns

We do not accept returns or do refunds on custom designed hats and headpieces. Please email us at [email protected] within 7 days of receipt of your hat if you need to discuss your hat/headpiece.